Privacy policy
Last updated: September 29, 2026
This Privacy Policy describes how Real Fine Studio, operated by Real Fine People LLC, collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from realfinestudio.com, real-fine-studio.myshopify.com, or our related online store services.
Personal Information We Collect
We collect personal information that you provide directly to us, information collected automatically when you use our site, and information we receive from service providers that help us operate our store.
Information you provide to us may include your name, email address, phone number, billing address, shipping address, order details, payment details, account information, customer support messages, product preferences, marketing preferences, and any other information you choose to provide.
Information collected automatically may include your IP address, browser type, device information, time zone, cookie information, pages viewed, products viewed, referring websites, search terms, interactions with our site, and other analytics or usage information.
Order and payment information may include your name, billing address, shipping address, payment confirmation details, email address, phone number, purchased items, order history, and fraud-prevention information. Payment card information is processed by Shopify, Shopify Payments, payment providers, or other payment processors. We do not store full payment card numbers.
Customer support information may include your name, contact details, order number, shipping or billing information, and the contents of your messages to us.
How We Use Personal Information
We use personal information to:
- Process and fulfill orders, payments, returns, and exchanges.
- Arrange shipping and delivery.
- Send order confirmations, receipts, shipping updates, and customer service messages.
- Provide customer support.
- Create, maintain, and manage customer accounts.
- Screen orders for risk, fraud, abuse, or security issues.
- Improve our website, products, services, and customer experience.
- Understand site traffic, product interest, and customer behavior.
- Send marketing emails, SMS messages, offers, or updates when permitted by law or when you have opted in.
- Personalize your experience and show relevant content or advertising.
- Comply with legal, tax, accounting, regulatory, and security obligations.
- Protect our rights, our customers, our business, and our site.
Cookies and Tracking Technologies
We use cookies, pixels, tags, log files, and similar technologies to operate our store, remember your preferences, keep your cart working, process checkout, measure site performance, understand how visitors use our site, support analytics, and provide or measure advertising.
Some cookies are necessary for the site to function. Others may be used for analytics, personalization, advertising, social media, or marketing. Depending on your location, we may ask for your consent before using certain non-essential cookies or similar technologies.
You can control cookies through your browser settings. You may also be able to manage cookie preferences through a cookie banner or privacy choices link on our site, if available in your region. Blocking cookies may affect how the site works.
How We Share Personal Information
We share personal information with service providers and partners that help us operate our business, including:
- Shopify, which powers our online store.
- Payment processors and fraud-prevention providers.
- Shipping carriers, fulfillment providers, and delivery partners.
- Customer support tools and service providers.
- Email, SMS, and marketing service providers.
- Analytics providers.
- Advertising and retargeting partners.
- Technology, hosting, security, and app providers.
- Professional advisors, such as lawyers, accountants, auditors, and insurers.
- Government authorities, regulators, courts, or law enforcement when required or permitted by law.
We may also share information to comply with legal obligations, enforce our terms and policies, respond to lawful requests, prevent fraud or abuse, protect our rights, or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.
Shopify
Our store is hosted by Shopify. Shopify processes personal information on our behalf to provide ecommerce, checkout, payment, fraud-prevention, analytics, advertising, personalization, and related services.
You can learn more about how Shopify uses personal information in the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers
You can also visit Shopify’s privacy portal here: https://privacy.shopify.com
Targeted Advertising and Data Sharing
We do not sell personal information for money. However, we may share personal information or online activity information with Shopify, advertising partners, analytics providers, and marketing platforms for advertising, personalization, measurement, or analytics. Under some privacy laws, this may be considered “sharing,” “selling,” or “targeted advertising.”
You may opt out of certain targeted advertising or data sharing by using any privacy choices, cookie settings, or “Do Not Sell or Share My Personal Information” link available on our site, or by contacting us at hello@realfinepeople.studio.
Where required by applicable law, we treat qualifying Global Privacy Control signals as requests to opt out of sale, sharing, or targeted advertising.
Marketing Communications
If you sign up for marketing emails, SMS messages, promotions, or newsletters, we may use your contact information to send you updates, offers, product news, and marketing messages. You can unsubscribe at any time by following the unsubscribe instructions in our messages or by contacting us.
Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and protect our rights.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information.
- Request a copy of your personal information.
- Opt out of sale, sharing, targeted advertising, or certain profiling.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing.
- Appeal a decision related to a privacy request, where applicable.
To exercise privacy rights, contact us at hello@realfinepeople.studio.
California Privacy Rights
If you are a California resident, California law may provide additional rights, including the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion; the right to correct inaccurate personal information; the right to opt out of sale or sharing; the right to limit certain uses of sensitive personal information, where applicable; and the right not to be discriminated against for exercising privacy rights.
We do not knowingly sell or share personal information of individuals under 16.
European, UK, and Swiss Residents
If you are located in the European Economic Area, United Kingdom, or Switzerland, we process personal information under one or more of the following legal bases:
- Performance of a contract, such as processing and fulfilling your order.
- Consent, such as for certain marketing or non-essential cookies.
- Compliance with legal obligations.
- Legitimate interests, such as improving our store, preventing fraud, supporting security, and communicating with customers, where those interests are not overridden by your rights.
Your personal information may be transferred to and processed in countries outside your country of residence, including the United States and Canada. We rely on appropriate safeguards where required by law.
Automated Decision-Making
We do not engage in fully automated decision-making that has a legal or similarly significant effect using customer data.
Shopify and fraud-prevention providers may use limited automated processing to help detect and prevent fraud, abuse, or security risks.
Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us at hello@realfinepeople.studio and we will take appropriate steps to delete it.
Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our site may contain links to third-party websites, apps, platforms, or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. The updated version will be posted on this page with a new “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us at:
Real Fine Studio
Email: hello@realfinepeople.studio