Custom Orders
Do you do custom orders?
Our RF jewelers can make almost anything you are wanting! We love creating custom pieces with clients and regularly do this!
Can I book an appointment?
Of course! We would love to meet you. Our studio is based in Downtown Los Angeles. Please email hello@realfinepeople.studio to book an appointment.
Do you offer returns?
At Real Fine Studio, each piece of jewelry is meticulously handcrafted to order, ensuring it is uniquely tailored to your preferences. Due to the personalized nature of our pieces, all sales are final, and we are unable to accept returns or exchanges. We take great care in crafting your jewelry to the highest standards, and we are committed to delivering a product that you will cherish for years to come.
Diamonds
Are your diamonds certified?
Yes. All of our diamonds are certified and can come with certification on request.
What is a diamond concierge?
We source anything and everything! Whatever you are after, we can either have made or source for you at exceptional prices.
Shipping
How long will my order take to arrive?
Good things take time. Every Real Fine piece is made to order with intention and care. Our stones are individually handpicked, and each ring is cast in gold and hand-set in Los Angeles.
Please allow 2–3 weeks for production and an additional 2–4 business days for domestic shipping. Some pieces may be finished sooner, and you’ll receive a notification as soon as your order is on its way.
All orders are shipped fully insured and require a signature upon delivery to ensure they arrive safely in your hands.
Do you ship internationally?
Yes, we ship worldwide. Please note that import duties and taxes vary by country and are the responsibility of the recipient.
International orders are shipped fully insured, require signature on delivery, and typically arrive within 4–7 business days.
I need my order ASAP! Can i get it sooner?
We’ll always do our best to make magic happen when we can, please email us at hello@realfinepeople.studio.
Warranty
Do you offer warranty?
We offer a six-month warranty which covers all manufacturing faults. This does not include wear or tear, broken chains, chipped stones etc. Our jewelers are more than happy to repair pieces at a cost. Please email hello@realfinepeople.studio with clear photos.