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Frequently Asked Questions

Custom orders

Of course! We can work with you to create your dream ring! Please email for more details!

Our RF jewelers can make almost anything you are wanting! We love creating custom pieces with clients and regularly do this!

Yes, all of our pieces are made-to-order. A small but conscious way to help minimize our impact on the earth. 


Yes. All of our diamonds are certified and can come with certification on request. 

We source anything and everything! Whatever you are after, we can either have made or source for you at exceptional prices. 


RF pieces are made to order. Please allow 2-3 weeks for the pieces to be made in our studio in Los Angeles. Some pieces are made a lot quicker but please allow up to 3 weeks. You will notified once your piece has been shipped. 

If you need an order urgently please email and we will do our best to accommodate. 

Not yet. But stay tuned we are working on it!


We offer a six-month warranty which covers all manufacturing faults. This does not include wear or tear, broken chains, chipped stones etc. Our jewelers are more than happy to repair pieces at a cost. Please email with clear photos.